Isle of Man Post Office

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Parcel postboxes

What are they?

There are a number of parcel postboxes in locations in and around the Douglas area to enable the fast and convenient postage of parcels.

If you are buying your postage online, you can now drop your item off at one of these parcel postboxes.

Specifications

Max size of parcel: 44cm x 35cm x 16cm

Sending an item

  • Buy your postage using Online Postage
  • Print your labels
  • Affix the labels to your item
  • Drop into a parcel postbox.

Restrictions

Parcel postboxes are only available for prepaid items.

For Special Delivery Guaranteed and Tracked items, please visit a Post Office counter. We cannot accept these items in a parcel postbox as there will be no proof of receipt.

What to do if the postbox is full

If you arrive to find a parcel postbox is full, please contact customer services on 01624 664664

If full we advise that you drop your item off at nearest alternative postbox or Post Office counter.

Parcel postbox locations

Please see the interactive map on our website

Frequently asked questions

1When can collection be arranged for?

Collection can be arranged for any day within the next three days from order date. This excludes weekends and bank holidays. Specific collection times are currently unable, however you can select a safe place if you won't be at home.

2Do I need to complete a customs form?

If you are sending an item outside the UK, you will need to complete a customs form to declare the details of the items you are sending. Customs information is not required if you are only sending documents.

3How do I complete a customs declaration?

To complete the customs declaration, we have provided an online form for you to fill out before you place your order. Please complete all fields that are requested.

4Are there any items that I am restricted from sending?

Yes. Due to regulations across the world, some items are prohibited. Our full list is provided before you place your order. You cannot send any restricted or prohibited items through Online Postage and should seek advice from a counter or Customer Services should you be unsure.

5Are there any countries I cannot send to?

From time to time, various factors may restrict access to some countries for postal services. We endeavour to update our systems to reflect the current worldwide availability of services.

6I'm sending items on behalf of a business, how do I use IOSS?

Click & Dispatch is our online shipping platform for businesses where IOSS can be used. Apply for an account.